Online Counselling Across British Columbia
Online counselling is a great option for an alternative to in-person therapy.
Is Online Counselling The Right Choice For You?
The Benefit of Teletherapy is the Greater Access to Care it Provides.
People who have transportation difficulties or are self-conscious about visiting a counsellor in-person can receive help from the privacy of their home or office.
We have online counsellors who are specialized in specific issues, such as stress, anxiety, relationships, depression, trauma, anger, family conflicts, grief, and self-esteem and more
What Can You Expect From Online Counselling?
Whether you’re in Kelowna or anywhere across BC, online counselling offers a safe, flexible, and effective way to access support — from wherever you are.
Secure & Confidential
We use Jane’s encrypted, Canadian-hosted video platform — built specifically for healthcare — so you can trust your session is completely private and secure. Your personal information and what you share in session stays protected.
Comfort of Home
You can attend sessions from your couch, your car, or even your office. Many clients find that being in a familiar space helps them open up more easily and feel more grounded. You don’t need to commute, park, or worry about running late — just click and connect.
Simple, No Apps Needed
We’ll send you a secure session link and password via email. No apps to download, no accounts to create — just one click and you're in the (virtual) room. It’s as easy as opening an email and joining a Zoom call — but without the corporate coldness.
If you’re new to video counselling or a little nervous, that’s okay!
Let your counsellor know and they will walk you through things step by step. We know that for some clients, it takes a little longer to build up trust and comfort online, and for others it actually feels less vulnerable to be at home online rather than in our office. We will patiently and curiously work with you wherever you are at and guide you every step of the way.
Here are some common reasons why people prefer online therapy in British Columbia
The commute can be inconvenient or impossible
Clients are more comfortable and open while at home
Some clients feel therapy via the Internet provides greater confidentiality
It benefits people who cannot drive to a therapist’s office
It is a convenient option for people with disabilities
Clients don’t have to cancel if they get sick
Frequently Asked Questions About Online Counselling
Do I need a referral to see an online therapist in British Columbia?
A referral from your family physician can help but no, you don't need a referral to see an online therapist in British Columbia. Appointments with Empowered Solutions Counselling can be booked any time within 24 hours or less.
Can online therapy be just as effective as traditional, in-person therapy?
It is undoubtedly the number one question on everyone’s mind. Yes, online therapy can be just as beneficial and effective as traditional, in-person therapy. For example, a 2017 review from the National Library of Medicine concludes; "Telemental health care can provide effective and adaptable solutions to the care of mental illnesses universally. While being comparable to in-person services, telemental health care is particularly advantageous and inexpensive through the use of current technologies and adaptable designs, especially in isolated communities."
What are the advantages of online counselling?
Online therapy in British Columbia is a great way to receive professional help from a therapist expert in your own home, work or anywhere you can find a quiet place to talk. You can engage with them via video call.
What equipment do I need for online therapy?
Our platform works great on tablets, smart phones, laptops and desktop computers of any flavor: Android, Apple, or Microsoft. With just a few clicks you'll be in your session with your counsellor.
What should I expect from online therapy?
Like all our therapists at Empowered Solutions, those engaging in online counselling can expect the same degree of warmth and non-judgmental listening. Our goal is for you to have your story heard with empathy and understanding by someone who truly listens without judging or ranking what's happening within ourselves as individuals along life’s journey - just unconditional support!
Does my insurance cover online counselling?
Many benefit programs cover the fee of Registered Therapeutic Counsellors (BC) or Registered Psychotherapists (RPs) — check with your benefits provider to see if this is available to you. The therapist's license number and credentials will be on your Empowered Solutions Counselling receipt.
How do I prepare for an online counselling session?
To get the most out of your online counselling session, it is important to find a quiet and private space where you can focus and feel comfortable. You may also want to have a list of topics or issues you want to discuss with your therapist.
What is online counselling and how does it work?
Online counselling is a form of mental health treatment that is delivered remotely, typically via video conferencing, phone, or messaging. During an online counselling session, you will communicate with your therapist through a secure platform, and your therapist will provide you with the same level of care and support as they would in an in-person session.
Just Like In-Person — But With More Flexibility
The therapy is just as real. The connection is just as strong. The only difference is the screen.
If you’re unsure whether online counselling is right for you, we’re happy to answer your questions or even start with a short consult to see how it feels.
Ready to Try Online Counselling?
We are connecting with clients across BC now